PRIVACY POLICY

1. Introduction

Welcome to The Phoenix Coach (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our coaching services.

2. Information We Collect

Personal Information You Provide

We may collect:

• Name
• Email address
• Phone number
• Billing information (processed securely via third-party providers)
• Any information you share in forms, questionnaires, or during coaching sessions

Automatically Collected Information

• IP address
• Browser type
• Pages visited
• Time spent on site
• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Schedule and manage coaching sessions
• Communicate with you (email, scheduling, updates)
• Process payments securely
• Improve website performance and user experience
• Send occasional updates or offerings (you may opt out anytime)

4. Coaching Confidentiality

We honor a high level of confidentiality in coaching relationships. However:

• Coaching is not therapy, counseling, or medical treatment
• Information shared may be used in anonymized form for learning or content unless explicitly requested otherwise
• We do not guarantee confidentiality in cases involving:

• Legal obligations
• Risk of harm to self or others

5. Third-Party Services

We may use trusted third-party tools such as:

• Scheduling platforms (e.g., Calendly)
• Payment processors (e.g., Stripe)
• Email marketing platforms

These services have their own privacy policies and handle your data securely.

6. Cookies

We use cookies to:

• Enhance your browsing experience
• Analyze site traffic

You can disable cookies through your browser settings.

7. Data Security

We take reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to your data
• Request corrections
• Request deletion of your data
• Opt out of communications

To do so, contact us at: [Insert Email]

9. Children’s Privacy

This website is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact

If you have any questions, contact:

Ali Cooper / The Phoenix Coach
AliThePhoenixCoach@gmail.com